Principles of Business and Administration Distance Learning Level 2

Course Type
Adult Learning, Distance Learning
Subject Area
Business Management, Teaching & Training
Location
Taunton College
Start date
Flexible

Course Overview

This course is for anyone who wants to prepare for work or update their skills in their exisiting role. This qualification will help you gain essential knowledge to carry out a range of administrative tasks.

As part of the course you will study seven mandatory units:

UNIT 1 – Principles of providing administrative services

  • Section 1 Understand the organisation and administration of meetings
  • Section 2 Understandtheorganisationoftravelandaccommodation
  • Section 3 Understand how to manage diary systems
  • Section 4 Understand how to use office equipment
  • Section 5 Understand the use of mail services in a business context
  • Section 6 Understand customer service in a business environment

UNIT 2 – Principles of business document production and information management

  • Section 1 Understand how to prepare business documents
  • Section 2 Understand the distribution of business documents
  • Section 3 Understand how information is managed in business organisations
  • Section 4 Understand the essential requirements of business documents

UNIT 3 – Understand communication in a business environment

  • Section 1 Understand the requirements of written and verbal business communication

UNIT 4 – Understand employer organisations

  • Section 1 Understand organisational structures
  • Section 2 Understand the organisational environment

UNIT 5 – Understand how to develop working relationships with colleagues

  • Section 1 Understand the principles of effective team working
  • Section 2 Understand how to buddy a colleague

UNIT 6 – Understand how to carry out business administration tasks

  • Section 1 Understand how to deal with mail
  • Section 2 Understand reception services
  • Section 3 Understand the management of diary systems
  • Section 4 Understand event organisation
  • Section 5 Understand finance for administrators

UNIT 7 – Understand how to store, retrieve and archive information

  • Section 1 Understand information storage and retrieval
  • Section 2 Understand archiving requirements

Assessment Methods

Assessments are due at the end of each unit. Your tutor will assess your work and build up your portfolio of evidence of learning. A certificate will be awarded on satisfactory submission of evidence of learning for the units studied.

Frequently Asked Questions

We aim to offer a careers service that is accessible to everyone. We will seek to equip all our students with the skills and knowledge that will enable them to operate confidently, effectively, and independently in life and work. All students have the opportunity to meet with a Careers Advisor for 1:1 career support.